Some things can make you feel depressed and frustrated. For some it may make you tired, or so anxious it's hard to calm back down. At times can be a hard challenge to pull yourself out of a dark state of mind. Sometimes life has it's ups and downs but three things reamain constant in my life family, close friends, and exercise. For me these are my basics. I wanted to write this because I recently have read some of your comments on the site about how exercise has helped to stabalize your moods and make your state of mind clearer, and more focused. If you are feeling sad, exercise may be the last thing on their mind, but it's one thing that can give you immediate relief and make you feel better. Since I've made BodyRocking part of my daily "basics" I have felt much better not just physically but inside as well - emotionally and mentally.
The point is that BodyRockers don't give up - not when pumping out those last reps and certainly not on ourselves or each other. In many ways BodyRocking covers 2 of the 3 "basics" - exercise, but also friends and family. The community of people from all over the world that connect on the site is like one big, positive and supportive family. It's a safe place to be when you need to reach out for words of encouragement. Part of the reason that Lisa, Freddy & I each spend so much time here on facebook and on the site is to be there for those of you who need a little bit of extra support and help, and when I looked at my own experiences I thought that I might be able to encourage those, like myself who have at times felt down. We are here for you guys.
Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 4-6 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.
We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.
We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)
For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.
We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.
We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.
We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.
All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.