Gotta love Sean though. This is classic Sean. If he's not running a workout, he's out at the warehouse moving around boxes and counting inventory, or he's just like this, answering all the customer service about our online gear store. He works like crazy these days, to get you everything you want in time for Christmas! This episode is pretty hilarious. Why I'm being filmed moving pillows around I do NOT know, you will have to ask Freddy why that was super exciting for everybody. Enjoy this look at our lives! If you are still reading, we love you and here's a #Hi5 just for checking in with us when we check in with you. ~ Lisa xx [bctt tweet="If you want to train with me sign up for www.SweatFlix.com. It's less than a cup of coffee per week & the first 30 days are free." username="bodyrocktv"] P.S. If you missed the pre-sign-up for the 12 Days of Christmas Challenge then you can still be a part of it. Make sure you sign up for SweatFlix today, and get in on our latest episode!!
Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 2-3 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.
We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.
We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)
For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.
We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.
We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.
We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.
All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.