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BodyRock Sweatography: Tell Us YOUR Story!

April 19, 2014 1 min read

      We've received so many amazing BodyRock stories and transformations. Nothing makes us happier than seeing and hearing how far you've come and knowing that we could help - even if it's just in some small way. Email your story and photos to taylor@bodyrock.tv to be featured on the blog!   0487eb4b5d46de09ceaa7e712e65158dunnamed-1 unnamed-2 unnamedc383b77cdf04f9b2d57b9cec77948af0 610b665a961b9fa9b2270dfda7cd1bc2 3bec85b33de3f3feb16908a8520604c4 192812a9acbdc1e6058ef93b77a019f3 62ffdf220df6e4cd0f03b23e7ffd7274 Screen Shot 2014-04-11 at 10.40.44 AM 1978623_600836086673547_1721194288_n 1187010_594103344013488_1364146803_n 10003964_598970366860119_1263120117_n 10156038_599643300126159_2075378375_n brbrbrbr Before & After the Catching Fire Challenge image1-3 10153418_10202793070603792_1772061482_n   1947535_3955967794959_1942430927_n 1962584_10203732322095069_446120824_n 1966821_10201578530531423_1188851886_n 1974701_10151880530375059_129252251_n 1980713_10202392413669572_641998606_n 10008543_10202392413629571_1638819571_n 10013783_10201756692987443_1070343050_n 10151091_601460293268371_1691477037_n BA beforeandafter So...how does your story end?

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Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 4-6 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.

Are you in Canada? Specifically, are you outside of a metropolitan centre? We need to alert you to a disruption in shipping due to COVID-19. Our preferred shipping provider, UPS, has informed us that they cannot guarantee express shipping for many locations. We have also seen that packages delivered to Toronto, Ottawa, Vancouver, etc, are not waylaid, but packages delivered to areas just outside of these cities are being held in transit for days or even weeks. UPS has discontinued their guarantee of 1-4 day delivery, which you can read more about here. Therefore, we can guarantee early fulfillment but not early delivery of our goods from our warehouse to your door at this time.


We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.

We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)

For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.

We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.

Returns & Exchanges

BodyRock Equipment

We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.

Digital Products

We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.


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