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Hi BodyRockers,
This is just a reminder not to let anything or anyone bring you down. No matter how focused you are on bringing about positive changes in yourself, it is almost a rite of passage to encounter those people who will dump on you or attempt in a variety of ways to ridicule you for making different choices that support your health goals and training. Don’t be discouraged – this is simply a test that everyone must pass to continue the training. Most often the biggest arseholes that we encounter in life can be our greatest teachers. They are there to test our mettle – to teach us compassion, to show us some strength inside of ourselves that we must access to pass their test and move forward in strength and with confidence. If people scoff at you or (sometimes even worse) make little jokes at your expense because you have chosen to train and not sit in front of the TV – please understand that it’s all just a test – keeping yourself centred and calm in the face of all these little slaps and provocations is teaching you a different kind of inner strength to match the new strength that you are bringing to your body.
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Enjoy Your Workout
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Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 4-6 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.
We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.
We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)
For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.
We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.
BodyRock Equipment
We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.
Digital Products
We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.
Clothing
All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.
