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"Ugh the files on my computer were not named correctly, so I had to organize my whole hard drive. I'm kinda OCD like that." "Yeah I organize my movies in alphabetical order. So you better put it back where you got it, I'm pretty OCD about it." "My OCD kicked in today and i just started cleaning my whole house."It seems like OCD is often getting confused with being picky, stubborn, or a neat freak. The reality is Obsessive Compulsive Disorder is legitimate mental health concern. The Canadian Mental Health Association describes OCD as...
"...an anxiety disorder characterized by persistent intrusive ideas, thoughts, impulses or images (obsessions) which often result in performing compulsive rituals over and over again. Typical compulsions are washing, checking and arranging things, and counting. These actions give individuals with OCD only temporary relief from their anxiety. With early diagnosis and the right treatment, people can avoid the suffering that comes with OCD."So saying you are OCD about something because you have attention to detail, is like saying you have Social Anxiety Disorder because you hate waiting in long lines at the movies. Having OCD feels like you're skipping on a record player, obsessing over things to the point where it effects their lives. They don't have a movie organizing method, they have life organization methods. Some so irrational and bizarre that they make little sense to obsess over. People with OCD can't not obsess over these things. It's a disorder, not a quirk. I'm in no way saying we should look at people with OCD as different. I think we should be more conscious about their struggle and greet them with empathy, understanding and kindness. Because people like Neil Hillborn exist, and they need that from us.
Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 2-3 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.
We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.
We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)
For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.
We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.
BodyRock Equipment
We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.
Digital Products
We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.
Clothing
All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.
