October 21, 2015
McDonald's Customer Outraged By Her Big Mac
We all know the drill, you pull up to the drive-thru, place your order, pay and go home to enjoy your warm, delicious, greasy indulgence. Easy as can be. Worst case scenario, they screw up your order and you get something you didn't want. Still edible, not a crisis. But it was something else entirely that happened to Lakyn Taite-Allen, of Auckland, New Zealand. When she got home, she was met with a shocking surprise. And she shared her disgust, and registered her dissatisfaction with McDonald's on her Facebook page.
Not only did she receive a cold Big Mac, there was a bite taken out of it!
She called the meal an "unpleasant surprise." That's putting it mildly!
She said, "Went through Lincoln Road McDonald's today and received this unpleasant surprise - a bite out of my Big Mac!"
"Went back to find out how this happened, not back in to get a refund or another burger, but more an explanation and all the manager could say was it's impossible for this to happen."
It seemed as though the restaurant was suggesting that Taite-Allen had tampered with the burger herself. But, after reviewing the CCTV footage and seeing the burger, with the missing bite, being served to her, they decided to call it 'human error.'
The fast food giant apologized to Taite-Allen and issued a statement saying that the burger was mistakenly served after another customer had rejected it.
Although pleased with the apology, she still remains concerned, as we all should be, about staff training and food handling practices.
McDonald's says that food standards are their number one priority but this certainly raises a few eyebrows, let alone a few questions.
It isn't like this is the first time something like this has happened. Earlier this week, another Auckland McDonald's came under fire when pieces of plastic were mixed into the sundae machine!
When things are cheaply made and mass produced, these sorts of things are bound to happen! It is alarming and disturbing but shouldn't be that surprising. Not really. Just think about it, how much food mishandling sneaks by without us even noticing?
What do you think of this story? Is fresh, local, small batch, and homemade the only way to go?
Source: Daily Mail
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She said, "Went through Lincoln Road McDonald's today and received this unpleasant surprise - a bite out of my Big Mac!"
"Went back to find out how this happened, not back in to get a refund or another burger, but more an explanation and all the manager could say was it's impossible for this to happen."
It seemed as though the restaurant was suggesting that Taite-Allen had tampered with the burger herself. But, after reviewing the CCTV footage and seeing the burger, with the missing bite, being served to her, they decided to call it 'human error.'
The fast food giant apologized to Taite-Allen and issued a statement saying that the burger was mistakenly served after another customer had rejected it.
Although pleased with the apology, she still remains concerned, as we all should be, about staff training and food handling practices.
McDonald's says that food standards are their number one priority but this certainly raises a few eyebrows, let alone a few questions.
It isn't like this is the first time something like this has happened. Earlier this week, another Auckland McDonald's came under fire when pieces of plastic were mixed into the sundae machine!
When things are cheaply made and mass produced, these sorts of things are bound to happen! It is alarming and disturbing but shouldn't be that surprising. Not really. Just think about it, how much food mishandling sneaks by without us even noticing?
What do you think of this story? Is fresh, local, small batch, and homemade the only way to go?
Source: Daily Mail
Do you follow us on Instagram?
[caption id="attachment_114150" align="alignnone" width="100"]
@BodyRockTV[/caption]