Hey guys. I wanted to share what's going on with the sites and get your input.
We now have 2 sites as you may have noticed. BodyRock and TheDailyHiit. I never planned on having twins, but sometimes life can surprise you.
At the end of 2012, the future of BodyRock was uncertain, so I chose to park it and develop TheDailyHiit. The launch of TDH was complicated by bugs and crashes and really bad development. Simply put, I chose the wrong development partner. A graphic designer is NOT a web developer. Never get those two specialties confused. It's a painful lesson to have to learn first hand so take my word for it. Despite these bumps, TDH has gained a wonderful following in the 6 months its been alive, and we are continuing to make improvements.
Last month the fate of BodyRock was finally resolved, and I'm happy to let you guys know that we will be relaunching it soon under our banner.
Now here is where I can use your help...
My plan for TDH was to introduce new bloggers, new hosts, and have an assortment of classes you guys can take. We have Hiit training, Pilates just started and Yoga to start.
The BR plan was to offer epic workouts with more of a personal check in day by day. A smaller family of trainers including Lisa, Sean and Teshia and anyone that you guys really like from TDH and want to see more of.
What are your thoughts and ideas? Everyone here wants to create the best fitness website on the web. How can we make this better for you guys? I'd love to hear your honest no bullshit take on the twins :)
Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 2-3 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.
We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.
We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)
For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.
We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.
We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.
We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.
All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.