I don’t remember the first time it happened, all I know is that it drove me crazy and it drove Oliver crazy because I got all furious when I -yet again- had spotted new tiny holes in my shirts or pullovers and couldn’t for the life of it figure out how they got in there in the first place. I almost felt haunted, certainly an unsolved mystery for a long time.You might think of the obvious – clothes moths. Nice guess, but no, we didn’t have new room mates, Oliver’s shirts (same fabric, same wardrobe) were all fine. OK, here’s another hint: all holes were located in exactly the same place, just below my bellybutton, where shirt and trousers meet. Logically, this discovery led to the conclusion that it must be something I do. I began tracking my moves and watching myself very closely throughout the day and very soon I thought I had found the reason. At my desk I oftentimes lean against the edge of the table (don’t tell any orthopedist!), resulting in my shirt scrubbing between edge & belt-buckle or edge & trouser button – voila, this could easily make a hole or two! Relief settled in, no more damaged shirts, I just needed to
Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 2-3 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.
We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.
We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)
For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.
We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.
We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.
We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.
All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.