"The switch-on was the most emotional and overwhelming experience of my life and I'm still in shock now. The first day everybody sounded robotic and I have to learn to recognise what these sounds are as I build a sound library in my brain… Hearing things for the first time is so, so emotional, from the ping of a light switch to running water. I can't stop crying. I can already foresee how it's going to be life changing and the implants will get better and better over time, I'm so so happy."It’s amazing to be reminded of something that I take for granted every day. I don’t know about the rest of you, but I’m going to go listen to some classical music and enjoy every single note.
We ship within Canada and the United States via FedEx with expedited 2-Day shipping.
For locations outside of the US and Canada, we ship using FedEx International, which is usually in transit for 5-7 business days, depending on location.
We ship all of our physical products with FedEx, from our warehouse location in Kingston, Ontario, Canada. Signatures are required on all orders.
We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.
We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.
All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.