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August 19, 2019 2 min read

Come forthe workouts, stay for the company! That’s the message behind the incredible successes of this week’s featured members of BodyRock’s #FitFam. Motivation and sheer grit will only get you so far. Being human means faltering, and when we do, having the right people around us can be the difference between staying down, and getting back up and moving on. That’s why so many of the stories featured in our #MotivationMonday blogs come from within our Insider’s Group on Facebook: it’s a community of like-minded people who believe whole-heartedly in the strength of support.

See how it’s changed the lives of these BodyRockers! And if you haven’t already, join ourInsider’s Group!

Meet Ashley

I’m a mamma of three. I just started my own business and work another full-time job so time is tight. I was looking for workouts that didn’t involve me going to the gym, and were affordable. I stumbled across BodyRock and BAM!  It met ALL my needs. The BodyRock community is another reason I’ve stuck around. There’s no shortage of motivation with this tribe.

I’m a mamma of three. I just started my own business and work another full-time job so time is tight. I was looking for workouts that didn’t involve me going to the gym, and were affordable. I stumbled across BodyRock and BAM!  It met ALL my needs. The BodyRock community is another reason I’ve stuck around. There’s no shortage of motivation with this tribe.

Meet Anna


BodyRock is amazing! Not just with fitness but a whole lifestyle and support, so thank you! These are my results fromLisa-Marie’s anti-cellulite routine. I’d say it’s working!

Are you a BodyRocker who wants to share her or his story with us? We’d love to hear it! Submit your stories to lisa@bodyrock.tv.


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Shipping & Delivery

Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 4-6 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.

Are you in Canada? Specifically, are you outside of a metropolitan centre? We need to alert you to a disruption in shipping due to COVID-19. Our preferred shipping provider, UPS, has informed us that they cannot guarantee express shipping for many locations. We have also seen that packages delivered to Toronto, Ottawa, Vancouver, etc, are not waylaid, but packages delivered to areas just outside of these cities are being held in transit for days or even weeks. UPS has discontinued their guarantee of 1-4 day delivery, which you can read more about here. Therefore, we can guarantee early fulfillment but not early delivery of our goods from our warehouse to your door at this time.

 

We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.

We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)

For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.

We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.

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BodyRock Equipment

We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.

Digital Products

We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.

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All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.