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May 27, 2019 2 min read

Here’s something most transformation stories don’t talk about: the people who experience transformations, and then fall off the wagon. They don’t talk about how the journey to wellness isn’t something you achieve and maintain on a steady trajectory: that it’s much more volatile than that. There are ups and downs. Sometimes the swings are massive, and take us out of the game all together. Sometimes, it’s just for a day, or a week. Sometimes, it’s for longer.

But, to lean on the much-used adage, it’s not about how hard you fall, but about if you get back up.

Today, we’re celebrating two members of our #FitFam who have come back to a life of sweaty successes with renewed vigour, wisdom and totally inspiring attitudes.

But first!Join on FitFam and join BodyRock Insider’s Group on Facebook! This is where our trainers and BodyRockers convene to talk shop, asking questions and receiving advice on fitness, nutrition and life in general.

Meet Jeanne & Verena!


I’ve been consistently working out w BodyRock for 7 months now and these are the thickest, hardest abs I’ve ever had in my life.I randomly woke up this morning and decided I would share some of my progress from exercise and just turning my life around.

I have been an exercise junky most of my life and started teaching aerobics at age 14.

I had 3 children over the years and started to eat a lot of junk, had diabetes and high cholesterol. I started eating healthier and exercising after just being fed up with how I felt. Today, I no longer have diabetes. I have low blood pressure and low cholesterol. I work out with Lisa five times a week. I powered through cancer and weight loss of 100 lbs. I love the BodyRock Insider's Group and enjoy spending my days feeling younger than ever. Thank you BodyRock and this amazing group to keep me on track and so grateful for change. Never give up!


I found BodyRock seven years ago. These before and after photos were literally from winter to summer and show 65lbs down. I just got started working out again, and while I am disappointed in myself for giving it up, I know for fact this team is awesome. Looking forward to seeing these results once again. Thanks to Lisa and BodyRock!

Are you a BodyRocker who wants to share her or his story with us? We’d love to hear it! Submit your stories to lisa@bodyrock.tv.

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Shipping & Delivery

Due to COVID-19, shipping systems the world over are experiencing abnormal delays. There is an enormous demand on postal and delivery services as online shopping has skyrocketed, due to store closures and stay-at-home mandates. This is an unprecedented situation, and we are working around the clock to fulfill your orders as quickly as possible. To be clear, we are filling orders in 4-6 days, and we are shipping immediately after that. Once shipped, our shipping partner, UPS, will get your order out to you as quickly as possible. Thanks for your support and understanding.

Are you in Canada? Specifically, are you outside of a metropolitan centre? We need to alert you to a disruption in shipping due to COVID-19. Our preferred shipping provider, UPS, has informed us that they cannot guarantee express shipping for many locations. We have also seen that packages delivered to Toronto, Ottawa, Vancouver, etc, are not waylaid, but packages delivered to areas just outside of these cities are being held in transit for days or even weeks. UPS has discontinued their guarantee of 1-4 day delivery, which you can read more about here. Therefore, we can guarantee early fulfillment but not early delivery of our goods from our warehouse to your door at this time.


We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it typically takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.

We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)

For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.

We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Delays caused due to custom withholds are not included in these estimated delivery times.

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BodyRock Equipment

We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.

Digital Products

We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.


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