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The quality of the products are very good. The shipping was fast as well. Only complaint I have is that the bars were different colors. The links were hot pink and deep mauve pink so it was very noticeable. It was also missing bands in shipment. The customer service was extremely prompt and addressed the issues quickly but I still have different colored bars. And no bands. I would still recommend these products.
Absolutely love these items, however, I just dont understand why they are not available in Canadian prices; when they were delivered from Ontario
So far I’m loving it... I still have a long way to go but I’m enjoying it.
My experience was excellent! I LOVE the dip bars, the balance trainer, sandbag, and bands — they are all such an awesome addition to my home gym! Customer service is totally on point — I couldn’t be happier!
The essential pack was fabulous!!! So many goodies for a great price!
Fast, Express Shipping.
We want you to start your fitness journey with us as quickly as possible, that’s why we send every package to the USA & Canada via expedited or standard shipping with our partners at UPS. Once your order is received and processed, it just takes 2-4 days to get to you once it leaves our warehouse. That’s our commitment and we stand by it.
We ship within Canada and the United States via UPS with Standard & Expedited shipping (whichever is faster)
For locations outside of the US and Canada, we ship using FedEx International (EUROPE and Other Nations), which is usually in transit for 7-10 business days, depending on location.
We ship all of our physical products with UPS, from our warehouse location in Kingston, Ontario, Canada. Signatures are required on all orders. Delays caused due to custom withholds are not included in these estimated delivery times.
We offer a 30-day return policy, as long as: it is not more than 30 days past the date of delivery; and your item is in its original condition and packaging with the original order number. Refunds will be issued when the equipment is received back to the BodyRock warehouse, minus the original cost of shipping, and the customer is responsible for the costs of return shipping. To request a refund on physical product purchases, please contact us.
We cannot issue refunds on digital goods such as e-books or videos, as these are non-tangible goods that are irrevocable once the order is placed.
All of the BodyRock clothing is made to order and so is final sale. If you have any questions about sizing prior to placing your order, please contact us.